PROFESSIONAL BUSINESS

YOUR CALL CENTER SOLUTION

MULTINATIONAL BPO

Services and Roles Within Different Industries

DON’T SETTLE FOR LESS

Our call center will satisfy your company different requirements through various potential services that would normally be carried out by employees in your back-ofice, customer care service, and/or revenue generation deparment.

Call Center is now headquartered in the center of the software valley.

A BIG FAMILY

We are a call center, dedicated to process outsourcing – the BPO. Our international clientele requires the best service to increase profitability and improve the quality of their processes. We work with several companies in various sectors, such as renewable energy, consultancy, insurance and banks. Our goal is to satisfy the different needs of each company. We work with the latest technology and software.

ADMINISTRATION

The back-office service that we provide is entirely customizable to meet the needs of every department. Multinational BPO has you covered when it comes to call center support to increase customer engagement or sales agents that deliver unparalleled customer service to your customers.

DATA ENTRY

Data entry is clerical work where data is collected and transcribed into an established, time-consuming process. Special equipment is not necessary, but a skilled, detail-oriented, and fast professional to complete the job will certainly be required.

ORDER PROCESSING

The workflow that happens after a customer places an order is called order processing. This process can start with confirming that the products are in stock, picking the items from inventory, and sending them to a sorting area. For other retailers the next steps also include the order compilation, packaging, labeling, and shipping.

CUSTOMER SUPPORT CHATS AND CALLS

Multinational BPO is the rare exception with a highly trained team of call center agents who can perform as your business’s main inbound contact.

OUTBOUND SALES

Multinational BPO can provide you with Sales Development Representative (SDR) experts to help improve the numbers of your business. Our sales agents are very experienced and can provide outreaching, prospecting, and qualifying services to help you create effective leads.

SERVICES

WE CAN DO IT ALL

On the grounds that Multinational BPO can offer so many versatile services, it is extremely suitable for a variety of various industries.
Nevertheless, there are a few fields that our team works on with emphasis and therefore would be most forceful:

● Retail and E-Commerce
● Technology
● Healthcare
● Utilities
● Telecommunications

Contact us

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